Returns & Exchanges
At WPM ARABIA, we want you to be completely satisfied with your home decor and furniture purchases. If you are not entirely happy with your order, we offer a straightforward 14-day return and exchange policy to ensure your home remains your sanctuary.
Return Process
- 1.Initiate a Request
Contact our customer service team via email or our online portal within 14 days of receiving your items to request a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Ensure the items are in their original packaging, unused, and in the same condition as received, including all tags and assembly instructions.
- 3.Schedule Collection
Our logistics partner will contact you to schedule a convenient pickup time from your address, or you may drop off the package at a designated carrier location.
- 4.Receive Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.